Refund and cancellation policy

Cancelling an order

You can cancel your order before it is shipped. Contact us with your order number and we will refund the full amount to your original payment method.

Returns

For hygiene reasons, we cannot accept returns of opened or used products.

Damaged or wrong items

If your jar arrives damaged, leaking or is not what you ordered:

• Contact us within 48 hours of delivery.
• Share your order number and clear photos or an unboxing video.
• We will send a replacement or give a full refund, whichever you prefer.

Refund timeline

Approved refunds are sent to your original payment method within 5 to 7 working days. Your bank may take a few extra days to show it.

Contact

Arabic Mixing
CASRO (Arabic Mixing)
10/272, Payangadi House, Adhur, Karadka
Kasaragod, Kerala 671543
Email: arabicmixingcream1@gmail.com
Phone: +916282868951